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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Gallagher

October 23, 2024

5  out of  5
rating by John Gallagher
"Have been a customer of Jim Masino for many years... super thorough and professional. When I need assistance and advice, Jim and his team have Always answered the call. Very customer friendly and dependable with a care of his clients. I have and will continue to do business with Jim Masino and Team. Thanks for all you do... John V. Gallagher"
We responded:
"Thank you, John! We very much appreciate your business and loyalty. "
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Kevin Ward

August 26, 2023

5  out of  5
rating by Kevin Ward
"Jim Masino is a great agent. I always feel welcome and valued every time I come in. Jim knows what I need and takes his time to help me with all my insurance needs. I highly recommend the Jim Masino State Farm Insurance agency."
We responded:
"Thank you, Kevin. I appreciate the kind words and your business over the years. "
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Frank Pettorossi

October 15, 2022

4  out of  5
rating by Frank Pettorossi
"Great customer service."
We responded:
"Thank you Frank! It was a pleasure meeting with you the other day. Thank you for your business!"
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janet d

October 7, 2022

4  out of  5
rating by janet d
"I am moving to the area and called Jim at State Farm to get quotes. His professionalism and responsiveness was exceptional. Thank you for your excellent customer service."
We responded:
"Thank you Janet! We try to make the transfer process as smooth as possible with everything that is required with moving to another area. Thanks again for the kind words."
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Thomas Wojnar

September 22, 2022

5  out of  5
rating by Thomas Wojnar
"I highly recommend this agency for any insurance policy you may need. Jim Masino and staff were very helpful with my new auto policy. I saw considerable savings per month. The insurance company I was previously with was super expensive. Best thing I ever did was switch to State Farm."
We responded:
"Thank you Thomas for the great review. Welcome to my agency and State Farm. Thank you for your business! Jim M"
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Staci C

September 20, 2022

5  out of  5
rating by Staci C
"Best Rates and quick responses to my questions. Jim is professional very helpful. Thank you!!"
We responded:
"Thank you Staci for the kind words. We strive to give the best service at a great rate."
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Mohammad Islam

September 14, 2022

5  out of  5
rating by Mohammad Islam
"Great experience, I will be recommending Jim Masino’s agency from now on. Very easy to work with."
We responded:
"Thank you Mohammad I really appreciate the kind words."
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Leonard Roopchand

September 14, 2022

5  out of  5
rating by Leonard Roopchand
"Great agent, very diligent."
We responded:
"Thank you I really appreciate the kind review!"
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Maureen Fiocca

September 8, 2022

5  out of  5
rating by Maureen Fiocca
"Jim Masino from State Farm Insurance Agency is extremely helpful and goes out of his way to help his customers. I recommend this agency to all my family and friends."
We responded:
"Thank you Maureen! Your family has been loyal clients over the years and I very much appreciate the business."
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John Stachl

September 7, 2022

5  out of  5
rating by John Stachl
"As a newcomer to the area, this team was fantastic! Highly recommend going here before anywhere if new to area."
We responded:
"Welcome to Philadelphia and my agency. We appreciate the business and will provide the best service possible to meet your needs."
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Will Brennan

September 7, 2022

5  out of  5
rating by Will Brennan
"I was impressed by the quick response and competitive pricing. Excellent service from Jim."
We responded:
"Thank you for the positive review! We very much appreciate the business."
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J berger

September 6, 2022

5  out of  5
rating by J berger
"Called Jim's office for a homeowner and auto quote. Very friendly and professional. Highly recommended."
We responded:
"Thank you for the kind review. We very much appreciate the opportunity to meet your insurance and financial service needs."
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Shane Mccoach

September 6, 2022

5  out of  5
rating by Shane Mccoach
"Great experience working with Jim for my auto insurance policy , very fair & honest and just an all around great agent. Thank you Jim!"
We responded:
"Thank you Shane! We appreciate your business and I'm glad you are happy with the service we provide."
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edward whalin

June 4, 2022

5  out of  5
rating by edward whalin
"Jim and his staff are excellent. I highly recommend, very easy to work with."
We responded:
"Thank you Ed for your kind words and loyalty throughout the years. Your business is very much appreciated."
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Ashley Lazer

April 26, 2022

5  out of  5
rating by Ashley Lazer
"Jim is a great guy, he provides excellent service and has a great staff. Very easy to work with."
We responded:
"Thank you Ashley! You and your family have been very loyal clients and I appreciate the kind review and your business!"
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George Collins

April 12, 2022

5  out of  5
rating by George Collins
"I’ve had Jim Masino as my State Farm Agent since he started in this business, and would never change. Outstanding service since day one."
We responded:
"Thank you George! I appreciate the review and especially your loyalty!"
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Lisa Zarnowski

April 1, 2022

5  out of  5
rating by Lisa Zarnowski
"Excellent service from Jim and his staff. Highly recommend State Farm for all your insurance needs."
We responded:
"Thank you Lisa and Wayne for your review and all your business over the years. Thanks again!"
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Jacqueline Cassidy

March 30, 2022

5  out of  5
rating by Jacqueline Cassidy
"I have been with State Farm Insurance for many years! The service is exceptional and reliable. Unfortunately, due to a few auto accidents, I needed them and “Like A Good Neighbor!” State Farm was there!! I highly recommend James Masino for all your insurance needs!"
We responded:
"Thank you Jacqueline for the nice review and your loyalty for many many years!"
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joe dumond

March 29, 2022

5  out of  5
rating by joe dumond
"Jim is a Great person very easy to work with!"
We responded:
"Thank you Mr. Dumond for the nice review and your business!"
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Joseph Black

March 25, 2022

5  out of  5
rating by Joseph Black
"Jim is very professional and friendly. He took the time to sit down any explain each policy to my wife and I. He made sure we understood the details of both our homeowners and auto insurance. I felt like an actual customer and not just a number. Thanks Jim and Thanks State farm!"
We responded:
"Thank you Joe! I appreciate the kind words and your continued business."
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Madison Owens

March 24, 2022

5  out of  5
rating by Madison Owens
"Have all my insurance through Jim. Great customer service and very helpful."
We responded:
"Thank you Madison for the positive review and your business. Say Hi to Christian!"
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Nicole Stewart

March 24, 2022

5  out of  5
rating by Nicole Stewart
"Jim has been my agent for many years. Very easy to work with would highly recommend!"
We responded:
"Thank you Nicole for your loyalty through the many years you and George have been clients."
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Erica Leonetti

March 24, 2022

5  out of  5
rating by Erica Leonetti
"Jim is the best of the best. He is always available to answer a call, responsive, knowledgeable & very easy to work with."
We responded:
"Thank you Erica! I appreciate you allowing us to serve you and Albert's policies."
Profile photo of Kara Sunderhauf

Kara Sunderhauf

March 24, 2022

5  out of  5
rating by Kara Sunderhauf
"I HAVE HAD STATE FARM HOME INSURANCE WITH JIM MASINO FOR MANY YEARS AND HAVE ALWAYS RECEIVED WONDERFUL SERVICE. I RECENTLY HAD MY FIRST HOME OWNERS CLAIM DUE TO WATER DAMAGE AND THE PROCESS WAS SO EASY AND FAST. THANK YOU JIM MASINO FOR MAKING AN AWFUL SITUATION PAINLESS WITH THE CLAIM PORTION!"
We responded:
"Thank you Kara I appreciate the positive review and I'm glad we were able to help with your claim."
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Marty Venafro

March 23, 2022

5  out of  5
rating by Marty Venafro
"Jim was great help, would recommend him to everybody. Responded very quick and was very professional."
We responded:
"Thank you Marty for the review and your business!"